Gerlach Immobilien GmbH & Co. Verwaltungs-KG
Tel.: +49 (0)511 6 26 46-6
Personally liable partner:
Gerlach Immobilien GmbH
General manager: Theo Gerlach und Gregor Gerlach
Data protection officer:
Dr. Jürgen Fechner
Tel.: +49 (0)171 8266933
When you visit our website residenzhotelchemnitz.de, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention, and stored until it is automatically deleted:
The above-mentioned data will be processed by us for the following purposes:
The legal basis for any data processing is Art. 6 Section 1 Sentence 1 f GDPR (General Data Protection Regulation). relating to legitimate interest. Our legitimate interest is based on the purposes listed above for the data collection. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally.
If you have expressly consented according to Art. 6 Section 1 Sentence 1 a GDPR, we will use your email address to send you our newsletter on a regular basis. To receive the newsletter it is sufficient to provide an email address.
You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you are welcome to send your unsubscription request at any time to info(at)residenzhotelchemnitz.de by email.
If you have any questions, we offer you the opportunity to contact us using the form provided on the website. A valid email address is required so that we know who sent the request and can respond to it. Further information can be provided voluntarily.
The data will be processed for the purpose of contacting us in accordance with Art. 6 Section 1 Sentence 1 a GDPR on the basis of your voluntary consent. If contact is made to carry out pre-contractual measures (e.g. request for an offer), the data will be processed on the basis of Art. 6 Section 1 Sentence 1 b GDPR.
The personal data collected by us for the use of the contact form will be automatically deleted after your request has been processed. If the request concerns business correspondence (receipt of commercial mail – obligation to keep records in accordance with § 257 Section 1 No. 2 Commercial Code, obligation to keep records of commercial and business mail § 147 Section 1 No. 2, Section 3 Tax Code for 6 years).
Your personal data will not be transmitted to third parties for purposes other than those listed below.
We will only pass on your personal data to third parties if:
Information is stored in the cookie, in each case in relation to the specifically used terminal device. However, this does not mean that we immediately become aware of your identity.
The application of cookies serves on the one hand to make the use of our service more pleasant for you. For example, we use so-called session cookies to recognise that you have already visited individual pages of our website. These cookies are automatically deleted after you leave our site.
In addition, we also use temporary cookies that are stored on your end device for a specified period of time to optimise user-friendliness. If you visit our site again to use our services, it will automatically recognise that you have already been with us, and which entries and settings you have made so that you do not have to enter them again.
The data processed by cookies is required for the above-mentioned purposes in order to protect our legitimate interests and those of third parties in accordance with Art. 6 Section 1 S. 1 f GDPR.
Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, the complete deactivation of cookies can lead to the fact that you cannot use all functions of our website.
The tracking measures listed below and used by us are carried out on the basis of Art. 6 Section 1 Sentence 1 f GDPR. With the tracking measures used, we aim to ensure that our website is designed to meet your requirements and is continually optimised. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer. These interests are to be regarded as legitimate within the meaning of the above-mentioned provision.
The respective data processing purposes and data categories can be found in the corresponding tracking tools.
For the purpose of demand-oriented design and continuous optimisation of our pages we use Google Analytics, a web analysis service provided by Google Inc. (https://www.google.de/intl/en/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”). In this context, pseudonymised user profiles are created and cookies (see Point 4) are used. The information generated by the cookie about your use of this website such as
is transferred to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on the website activities and to provide further services associated with the use of the website and the Internet for the purposes of market research and demand-oriented design of these Internet pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of the company. Under no circumstances will your IP address be merged with other data by Google. The IP addresses are anonymised so that an assignment to individuals is not possible (IP masking).
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en).
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link. An opt-out cookie is set to prevent future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
For more information about privacy in connection with Google Analytics, please visit the Google Analytics Help function (https://support.google.com/analytics/answer/6004245?hl=en).
This site uses so-called Web Fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required Web Fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you are using must connect to Google’s servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Section 1 f GDPR.
If your browser does not support Web Fonts, a default font is used by your computer.
This website uses social plugins of the social network Facebook.com. The plugins are provided by Facebook Inc. (hereinafter: Facebook), 1601 S. California Ave, Palo Alto, CA 94304, USA. The plugins are marked with a white “f” and refer to our “Seaside Residenz Hotel Chemnitz” offer on Facebook. The list of Facebook plugins can be viewed here.
When you access a page on our website that contains such a plugin, the browser establishes a direct connection to Facebook’s servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website. Please note that we have no control over the amount and manner of information Facebook collects and processes through this plugin. By integrating the plugins, Facebook receives the information that you have called up the corresponding page of our website. If you are logged in to Facebook, Facebook can assign your visit to your Facebook account. If you use the plugin (“like” button etc.), information from your browser is transmitted directly to Facebook and stored there. If you are not a member of Facebook, it is still possible for Facebook to determine and store the IP address of the device. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the corresponding rights and setting options for the protection of the privacy of the users can be found in the data protection information of Facebook in its currently valid form.
If you do not want Facebook to collect data about you via our website, we recommend that you log out of Facebook before visiting our website.
If you have expressly consented according to Art. 6 Section 1 P. 1 a GDPR, we will use your email address to send you our newsletter on a regular basis. The newsletter is sent via “Revinate”, the email marketing service of the US provider Revinate, Inc. 1 Letterman Dr., Building C, Suite CM100, San Francisco, CA 94129, USA. The email addresses and names of our guests and newsletter recipients, as well as their other data described in this notice, are stored on Revinate’s servers in the USA. Revinate uses this information to send and evaluate the newsletters on our behalf and to optimise or improve its own services (e.g. to technically optimise the dispatch and presentation of the newsletters). When the newsletter is opened, technical information, such as information about the browser and your system, as well as your IP address and time of access, is first collected via a so-called “web beacon”. This information is used to improve the services based on the technical data or the target groups, and their browsing behaviour based on their retrieval locations (which can be determined using the IP address) or access times. We have concluded “standard contractual clauses” with Revinate in order to oblige Revinate to maintain an appropriate level of data protection.
You can object to being sent the newsletter at any time for the future. At the same time, your consent to being sent the newsletter by Revinate will expire. In this case please send an email to info(at)residenzhotelchemnitz.de. You will also find a link to cancel the newsletter at the end of each newsletter.
You have the right:
If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 Section 1 Sentence 1 f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this which arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation.
If you would like to make use of your right of revocation or objection, simply send an email to info(at)residenzhotelchemnitz.de
9.1. We use the most common SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. Usually this is 256 bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. Whether a single page of our website is transmitted in encrypted form is indicated by the closed display of the key or lock symbol in the lower status bar of your browser.
We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.
9.2 Emails sent via the Internet without additional security measures (encryption) are no more confidential than a postcard. If you communicate with us by email without the additional security of encryption, we will assume that you are aware of this technical circumstance and allow us to answer you by simple email.
Basic encryption between email providers
However, we also attach great importance to confidentiality in communication by email. Our provider therefore automatically offers you secure email communication via your email provider.
Our German hosting provider implements email communication with you using additional security measures. However, the security depends on whether your email provider offers you the same security measures. At https://dane.sys4.de you can test whether your email provider uses the current security standards. If in doubt, we can discuss alternative security measures, e.g. PGP email encryption mentioned below. Regarding the security measures used by our provider, the provider writes:
“DNSSEC has been implemented as security measures for email communication (see https://en.wikipedia.org/wiki/Domain_Name_System_Security_Extensions). In addition, in 2015 (see how it works: https://en.wikipedia.org/wiki/DNS-based_Authentication_of_Named_Entities) DANE was introduced, the next logical step towards greater security. The DANE (DNS-based Authentification of Named Entities) network protocol adds additional security to the SSL/TLS transport protocol frequently used in email traffic. Certificates are directly linked to special DNS entries (TLSA-RR) of a domain and secured via DNSSEC. This ensures that a certificate has not been exchanged in the meantime and that its authenticity can be confirmed. Mail servers that support DANE can now force encrypted connections to each other. This significantly increases security when transmitting emails.”
PGP email encryption
A better and therefore recommended encryption (cryptography) of data transmission is possible with asymmetric encryption after the exchange of public keys. We will gladly provide you with our public PGP key (PGP: Pretty Good Privacy).
You can use this key to encrypt messages.
To communicate securely, you must install OpenPGP Software on your computer. Here is a list of possible solutions for different operating systems:
Please import the public key into your local OpenPGP key management to encrypt a message to us.